Your users don’t have time to deal with technology issues that may crop up. When something goes wrong, it can derail an entire project. Your employees are frustrated and searching for answers as precious time is being wasted. Under an RMG IT Managed Services Contract, we remove this frustration, and rapid support right to the desktop to address your users needs and get them back on track, fully functioning as soon as possible. We use phone and email communication, depending on our customer’s preference, to resolve any problems that arise, and have remote access to all internal systems and users’ PCs, so they are never more than a few clicks away from support, no matter where they are in the world. Support is generally available 8AM-6PM every day, and arrangements can be made for after hours support if needed as well.